Refund Policy

We value your trust and strive to provide you with the best quality gold jewellery. Please note the following terms regarding returns, exchanges, and cancellations:

No Return or Refund:
We do not accept returns or issue refunds once a product has been sold.

Exchange / Replacement:
Exchange or replacement is available only in the following cases:

The product is received in a damaged condition

A wrong product has been delivered

You must raise a request within 24 hours of delivery with proper unboxing video and images as proof. After inspection and approval, the replacement product will be delivered within 7–10 working days.

Cancellation Policy:
Once the order is confirmed, cancellation is not permitted under any circumstances.